RE: Its great for them, not so much for us.
They are catching up on India as the premier English call center of the world.
How many call centers are there in the USA today? ( unless you include 911 calls )
It’s not just call centers. It’s professionals like engineers, architects, graphic designers, IT, medical records and other data entry, medical imaging analysis, etc.
There are well educated, talented people in these countries who will work for $50-100 per MONTH.