Notice the game playing the Chinese guy started from the get go?
A normal American restaurant would never have had a problem, the first or second email would have covered it completely.
In the first email the average owner would have understood the problem and the solution, this Chinese guy chose to deliberately blow him off in the very first email, and then started with the games.
Wow! You and I actually agree on something. Did hell just freeze over? ;~}
If some schmuck wrote to me saying I owed him 4 dollars, I would blow him off as well... because, at my billable rate, I simply don’t have time for that... though this Edelstein dude, with his $800/hr billable rate, apparently does.