One time I tried to get a Best Buy store to match their own online price and they wouldn’t so I ordered the item right there in the store. The BB employee got the very same item I had returned to the shelf and had it waiting for me at the pick-up desk. Stupid. They did more work and risked losing a sale. Maybe price matching came out of the store’s budget while the online sale comes from corporate.
Yep, conflicts between online pricing and in-store pricing are bound to irritate customers. They’ll probably iron those out. Most now seem to offer online purchases and local store pickup if the local store has the item.
Walmart is the same way. Often items I'm looking for will be cheaper to order online, then get via Site-to-Store (within the hour). Stupid, since the item has to be fished out of storage in the back, instead just fronted and faced on the shelves out front.
This isn’t just Best Buy, this is all stores, try the same thing at walmart...
Hey Mr WalMart employee, you are selling this exact computer online at walmart.com for this price, will you sell it to me for this price? Answer is always no! But I can order it online and have it shipped to the store for that price. Makes zero sense, but that’s how they all operate.