Red Lobster is showing signs of “Chain Restaurant Death Spiral”. In an effort to stem the bleeding, corners are cut. Quality and service goes down, prices go up, and people stay away.
I’ll give RL credit for trying to expand its appeal beyond seafood. And also for not going the “fun” route. I *hate* theme restaurants that try to entertain you. I hate them with a passion. If I want entertainment with my meal, I’ll do dinner theater.
+1