That actually doesn’t sound stupid. I knew a man who broke down in tears because, in the section for “who to contact in an emergency”, he had no one he could count on.
Fortunately, ministry lifted him up and he’s in a better place now. But the answer is actually reasonable if there is no one to help.
Sadly for someone like (both parents dead,only child) that isn’t so far fetxhwd. People take family for granted.