Well they should be embarrassed, this is another set back for the right to carry a gun for your own defense.
You can believe it or not, but that guy [Reeves] was going to kill someone over texting. It might have not been that day, it might not be next week or next month. The hatred, frustration, and contempt of those he considered inferior to him was eating him alive. The peasants that had the audacity and gall to refuse to bow down to his authority. That day, everything came together, and the results are there for all to see.
I might agree if the guy was NOT an ex-LEO.