Mom just called. She's headed over to Time-Warner to scream at them and screw up the corrections on the phone that I finally managed to get in place day before yesterday, her phone is scheduled to be up today, but it's not working RIGHT NOW, and she's going to charge them with elder abuse if they don't fix it on the spot, and give her her old number this instant (this is in the pipe for next Tuesday, and
can't be done quicker).
And by the way, she's managed to figure out how to keep her cell phone from ringing, but not how to get it to ring again.