Why the tone? Don’t make me the enemy by pretending that I have anything to do with any of this, I’m just trying to share some hard learned knowledge.
When I say “hard learned”, I mean that because of my primitive, old school ways, I always gave a 1 year guarantee, parts and labor for every toilet that I sold.
In my world view, when a customer hired me as a plumber, then I was being hired as the expert, their personal expert, like when I hire an attorney.
If you had me install a toilet and had a stoppage, I would clear it for free, if it happened a second time within an unreasonable period, and I felt that it was the toilet, then I would tell the customer so, and tell them that I was going to try a different brand, luckily this only happened a couple of times and it was only near the beginning of the 1.6 standard.
I quickly learned to study which toilets were working, since all, of what I perceived as my own bad choice made in behalf of my customer, came out of my own pocket.
Once I had an old customer that called me to replace 3 brand new toilets from Home Depot. While having a handyman do some other work at the house, they had let him install 3 Mexican toilets from Home Depot, and they were so bad, that they paid me to replace them with my choices, and throw the other ones away.
It was a costly mistake for them, but at least they had the sense not to live with those badly designed toilets for 20 years.
I don’t know how things worked for you guys who bought your toilets from stores like Home Depot, I guess you could have inquired if there was a guarantee of some sort, maybe taken them back.
It was not directed at you, sorry if you felt it was. it was at the people who designed and built the faulty product.
I have no idea where the 1.6 toilet came from that I personally replaced with the 5 GPF unit. It was installed before we bought the house (although not long before. the bathroom was a compete remodel before it was put on the market). I might have worked better if they replaced the run in the basement but with our septic the sewer line does not exit the house at floor level in the basement. It’s about 4 feet up. That does not help with the slope of the drain pipe either.