I dealt with unions when I was in a truck. The worst of them. The auto workers..
I know the feeling.
Here is what I told dispatchers when the next drop was going to be late.
“your yelling at the wrong guy. Call the dock master. He’s the one holding up the show”
It’s not the drivers fault he got stuck at a drop because the union did this, or someone did that. It is DISPATCHES responsibility to take in to account delivery delays and route/plan accordingly.
But it’s much easier for them to just blame it on the driver. This I understand.
All true and those steps are without a doubt what takes place.
It’s a chain reaction that begins with humans who don’t give a care - just my take on it - I hear this stuff daily!
But, without a doubt the rules have grown far tighter.