Hmm, looking at #5...
Linux is only for developers and computer experts (aka Linux distributions are too hard to use)
It looks like you're right. I used to be an Android fan and recommended it (in hindsight, dangerously) to everyone. Then Verizon got the iPhone and I haven't looked back. I feel sorry for recommending it to my coworker who, every time I'm in town and visit him, has figured out how to put 3 shortcuts to his contact list on the tray, delete his Phone shortcut, and have 4 weather widgets on his homescreen for Mountain View, CA. Not to mention about 30 new voicemails with no idea how to check them. Someday, I tell him, he'll have an upgrade and can get a smartphone designed for ordinary users.
What??!! Does your friend have four thumbs and no brain? I've never had any problems like that with my Droid and it's my first smartphone. I install programs, and add and delete stuff from the desktop views all the time.