It would be nice if the author had a clue ....
IBM Hardware Products are still amoung, if not, the best. The US Market has been tanking and there is no need to maintain the workforce where there is no demand. Asia is “growing” and so is the demand - thats why they are investing there.
Manufacturing of almost ALL computer products has been shifted to Asia, regardless of who (including the authors belove Apple!).
Programmers and Co in India aren’t top notch? THE MARKET DOES NOT CARE! They want cheap. It’s been that way for over a decade. And you get what you pay for.
Sales and Technicians? You need those where the customers are - and - THAT IS NOT in the US (or Europe) at the moment.
Dear IBM: Cheap || Fast || Good. Pick two.
IBM are ditching their US customers left and right. My husband now works for another company and most of his service calls are the same ones he had when he was with IBM. he runs into store managers he used to know back in his IBM days. Also a goodly number of the guys he works with now are also former IBMers.