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What is missing? USPS should be renamed USPOS. Problems over the last few years have included but were not limited to:
* Mail forwarding started three weeks before requested date
* Hold mail requests ignored
* Mail held for dates other than requested and then a bucket of mail dropped at front door during rainy season
* Mail order drugs balanced on the top of the mail box for all to see and easily take
* Boxes too big for mailbox left on the ground at the street
* No response to a phone complaint about why no mail was delivered for five days. This is my most recent complaint and I was advised someone would respond within 2 business days-count is now 4 business days with no response, however, mail delivery has started again. I would like to know what happened and what became of a week of mail.

No doubt this is not unusual. We are paying for a Cadillac and getting a Pinto.

I’d like to answer to some of these complaints.

Mail forwarding shouldn’t even WORK three weeks before the forward goes hot. It’s in the system but should be returned to the carrier if it was run through the forwarding system as “no info” or something.

Hold mail requests ignored: There’s a lot of ways to mess up communications. Is this a hold order called in? Request left in mailbox? Handed to a clerk? Did you fill it out yourself on the actual Hold Order form, or just a piece of paper? There’s so much potential for miscommunication, that you would need to be specific on what actually happened.

Mail held for incorrect dates: This is an easy error to make. If one misreads the date, misprints the date on the hold order, or sometimes held too long not noticing the end date, etc. Once again, not enough information.

Mail dropped off in the rain is a carrier stupid.Complain to the Post Master. ALL mail is to be protected from the elements. If there’s no safe place to leave mail, a notice should be left in the box for the customer so they can retrieve it or leave further instructions. If you’ve been on hold and expect too much mail to fit in the box, and are not going to be home to receive it, consider picking up mail at the PO instead.

Packages either go IN the box, or to the door, or a notice left. Stupid carrier. Complain to the Post Master.

No response to a phone complaint about not getting mail? Some times you don’t get any mail. It happens. It’s sometimes weird and astonishing when a mail customer that usually gets a TON of mail every day, suddenly goes dry inexplicably. It happens.

I go way beyond what I’m supposed to do to deliver some packages. I’ve put them in vehicles and barns and under upturned boats, and I leave a note in the mailbox where to find the packages. I am in no way obligated to do this, but we get paid to deliver, so I do all I can.

Sorry if you have a sucky mail carrier. Squeaky wheel gets the Post Master’s attention. Let them know. Hope this helps.