Banks suck.
I do my business at a Credit Union. Mrs. Liberty has BoA, and they treat us OK. I think they know I have a tryst going with a Credit Union. She has had BoA for 40 years, I had them for about 15 years, before I dumped them for somebody who would lend me money when I needed it.
Unlike BoA. After 15 years, and it was “No Soap” for a car loan.