Go ahead and wait in that line at the store. I have a smile from ear to ear than I dumped Verizon a long time ago.
Next, check you contract to see if it allows them to charge the $2. I'd be looking to see if the change would release me from the contract (if I was unfortunate enough to be a Verizon customer which happily I am not).
I am wondering about the contract thing. One of our lines is under contract til next fall, but the main one and one other are up in February. I always pay on-line on their site. We have had Verizon for years and have had pretty good service, but this will tick me off. It will come into play when the 3rd line is up and we certainly will not be signing a new contract or buying new phones.