See post 27.
They never had any intention to fill all the orders, and waited to notify the low margin customers they wouldn’t get their stuff until december 22nd or so so (shockingly just after they could have guaranteed Christmas delivery).
This was done with forethought from the get go.
I am sorry, I am not buying for one minute you could not fill an order in 2011 for a WII placed on 11/25 by 12/25.. they are not in short supply, so it not a supply chain issue, we aren’t talking new hot limited supply products here folks, we are talking ubiquitous products folks can walk into any store and buy they were claiming they could not fill in a month.
This was without question done intentionally. Get as many orders in as possible, fill the large magin ones, but not the low margin ones, but don’t tell anyone until after the date where we know we are going to get orders for Christmas... then once that date has passed tell all the cheapskates too bad.
This wasn’t supply chain issues, this was pure unadulterated greed, and from that stand you have to admire the company, however, from a customer standpoint it just reinforces something I figured out long long ago from Best Buy, and that is, with rare exception do not shop there.
Looks like BB dupicates the airline model of overbooking, meeting what they can, and screwing the rest.