Oh, I think you are exactly right. She is insulting "certain types of users."
And that bit of elitism seems to be heavily present in the Linux community. Now I am not saying you personally display this attitude - no indeed. But during my attempts at gaining more familiarity with the various Linux offering I did encounter, on Linux forums, quite a bit of 'nose in the air' snideness with my inquiries. I am a computer user - not a builder or code writer.
Just my experiences. So I guess I recognize the 'tude displayed with that "Joe and Jane Sixpack" remark.
Yes, that complaint is quite common, unfortunately. Just like there are different types of users in the Windows world, there are different types of users in the linux world as well. The snobs tend to be more vocal, thus more noticeable.
As a software engineer with over 20 years experience, I believe that Linux geeks are almost as bad as liberals.
They talk about freedom and ‘free software for everyone’ while they steal from their employers and work on their pet linux project while being paid on company time.
Liars and Hypocrties can be found all over the place in the Linux world.
And I DO KNOW what I am talking about.
I program software for a living. I acknowlege that Linux is technically superior to windows- it is the linux ZEALOTS that give Linux and ‘open source’ a bad name.