Husband bought me a two-year Jacquie Lawson e-card membership. Before that, I’d had a one-year membership.
Now, for several months, I’ve been unable to get the cards to download. Guessed it was because so many people use the site; or else maybe it’s because we’re on dialup internet. Didn’t have quite that much trouble when I first got the membership, though.
I’d register a complaint with them, but it would probably tie me up for two hours trying to get the complaint through.
I keep telling my husband not to get anything more than a one-year membership on ANYTHING. - At this rate, Jacquie’s site is lost to me.
I have had trouble making contact with Jacquie Lawson, also. I tried to send a card while out of town, and the site had not stored my password. I followed directions to retrieve my password - but they never responded.
Another problem with the site - a member will specify a date to send the card - but it seems that it is always delivered the day it was made. (I don’t ‘click send’ until the day I want it delivered.)
I’m sorry you are having trouble, Twinkie. There are some beautiful cards, there.