Dont forget the “Infinite troubleshooting” - customer has a problem. System taken off line to troubleshoot and repair. 12 hrs later, having still not reached a fix ... the executive finally made the call to execute DR for that system. RTO and RPO were both less than 2 hrs.
The company I work for has a customer who doesn't care what the cost is to protect the data for their enterprise. Their RTO and RPO are both zero. They demand it. They'll want operational overview but the details aren't relevant nor is the cost. Whatever it takes to accomplish that, do it. Any number above zero costs them millions per minute.
This account has some very stressed but very wealthy Account Sales Reps.