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A sysadmin's top ten tales of woe
The Register ^ | 14 June 2011 | Trevor Pott

Posted on 06/16/2011 11:45:11 AM PDT by ShadowAce

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1 posted on 06/16/2011 11:45:14 AM PDT by ShadowAce
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To: rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

2 posted on 06/16/2011 11:46:18 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: ShadowAce

Uh... okay; now, in English, please. ;-)


3 posted on 06/16/2011 11:56:56 AM PDT by Jack Hammer
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To: Jack Hammer

Trust me—it’s pretty funny if you are a sysadmin. :)


4 posted on 06/16/2011 11:58:31 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: ShadowAce

Which reminds me of the time I strolled into work at 5:00 AM and found the system adminstrator with her head down in tears on the keyboard and a front office executive standing over her. A system admin might just, possibly, be in at 5:00 AM, but a front office type, never. Seems she installed an update to the Solaris operating system on one unit, and did some “tests”, decided that everything worked OK and proceeded to install it on the other. As rosy fingered dawn broke over Ontario, the high bay became crowded with engineers and programmers who were “on the clock” with nothing to do but cheer good old Stella on.


5 posted on 06/16/2011 11:59:45 AM PDT by Lonesome in Massachussets (Somewhere in Kenya a village is missing its idiot)
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To: ShadowAce

My favorite story, from ten years ago, involves an application program that destroyed the operating system. It was a Solaris 8 env. The first time we ran the program in production, it overwrote the root filesystem, making our powerful Sun box with 28 processors and 28 gigs of memory worthless.

We immediately went into disaster recovery mode, and brought up production on the UAT server. Of course, the first thing they did was run the same program, which wiped out that machine as well.


6 posted on 06/16/2011 12:02:26 PM PDT by proxy_user
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To: proxy_user

LOL!


7 posted on 06/16/2011 12:04:59 PM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: ShadowAce

Trader Joe’s has a completely mirrored datacenter in a different geographic location.

I don’t know how they handle data replication but they evidently understand the importance of redundancy.


8 posted on 06/16/2011 12:06:40 PM PDT by stylin_geek (Never underestimate the power of government to distort markets)
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To: stylin_geek

That mirroring stuff is designed with the idea that one data center will lose power or be destroyed by terrorists.

However, if the database becomes corrupt, and you are using physical mirroring, you now have two copies of a corrupt database in two data centers. And we have found that bugs in the software are far more likely to happen than losing a data center.


9 posted on 06/16/2011 12:09:30 PM PDT by proxy_user
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To: ShadowAce

I don’t know if I’ve told this story before, but at a very large and well known financial company, the testing lab signed off on a new image that was to be pushed out to company desktops.

For whatever reason, the company (which I won’t name) pushing out the image added a piece of software to the image that was pushed out.

Blew up 1/3 of the desktops. The only reason all of the desktops weren’t blown is that the image was only pushed out to 1/3 of the computers.

1,000 computers were put out of commission.

The company pushing out the image had added a virus protection program to an image that already had a virus protection program. The financial company got the computers back online by disabling all virus protection.


10 posted on 06/16/2011 12:15:17 PM PDT by stylin_geek (Never underestimate the power of government to distort markets)
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To: proxy_user
The DR center for my company shares space with Enron's hardware that was maintained by court order.

It creeps me out to even be near there. Bad karma, yo.

11 posted on 06/16/2011 12:19:01 PM PDT by I Buried My Guns (You bring the traitor. I'll bring the rope.)
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To: stylin_geek
I've got a couple myself--

I company I worked at was expanding their datacenter--not the physical space, because they had/have plenty of room. No, they needed more clusters, so they bought 13 more 70-node clusters from their vendor.

Their cooling system couldn't handle it as I began turning them on. They couldn't get any more big chillers that quickly, so they ended up renting a "portable" chiller for several months, just to keep this (very large) data center semi-cool.

12 posted on 06/16/2011 12:20:42 PM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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bflr


13 posted on 06/16/2011 12:21:28 PM PDT by absolootezer0 (2x divorced tattooed pierced harley hatin meghan mccain luvin' REAL beer drinkin' smoker ..what?)
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To: Lonesome in Massachussets
Which reminds me of the time I strolled into work at 5:00 AM and found the system adminstrator with her head down in tears on the keyboard and a front office executive standing over her. A system admin might just, possibly, be in at 5:00 AM, but a front office type, never. Seems she installed an update to the Solaris operating system on one unit, and did some “tests”, decided that everything worked OK and proceeded to install it on the other. As rosy fingered dawn broke over Ontario, the high bay became crowded with engineers and programmers who were “on the clock” with nothing to do but cheer good old Stella on.

Is it just me or did you leave some sentences out of this story?

14 posted on 06/16/2011 12:22:05 PM PDT by BRK
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To: Lonesome in Massachussets
Which reminds me of the time I strolled into work at 5:00 AM and found the system adminstrator with her head down in tears on the keyboard and a front office executive standing over her. A system admin might just, possibly, be in at 5:00 AM, but a front office type, never. Seems she installed an update to the Solaris operating system on one unit, and did some “tests”, decided that everything worked OK and proceeded to install it on the other. As rosy fingered dawn broke over Ontario, the high bay became crowded with engineers and programmers who were “on the clock” with nothing to do but cheer good old Stella on.

Is it just me or did you leave some sentences out of this story?

15 posted on 06/16/2011 12:22:20 PM PDT by BRK
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To: ShadowAce

Dont forget the “Infinite troubleshooting” - customer has a problem. System taken off line to troubleshoot and repair. 12 hrs later, having still not reached a fix ... the executive finally made the call to execute DR for that system. RTO and RPO were both less than 2 hrs.


16 posted on 06/16/2011 12:27:03 PM PDT by taxcontrol
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To: ShadowAce

bkmk


17 posted on 06/16/2011 12:31:40 PM PDT by Sergio (An object at rest cannot be stopped! - The Evil Midnight Bomber What Bombs at Midnight)
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To: ShadowAce

Not quite as bad as some of these, but one of my clients spent a great deal on “customized software”, when comparable (probably better) software was available from a major vendor. They neglected to force the developers to provide documentation of any sort. The software they chose always had problems, and less than a year after the project was completed, the company that developed it went out of business and the developers scatter to the four corners of the earth.


18 posted on 06/16/2011 12:32:08 PM PDT by The Sons of Liberty (Psalm 109:8 Let his days be few and let another take his office. - Mene, Mene, Tekel, Upharsin)
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To: Jack Hammer
Uh... okay; now, in English, please. ;-)

I understood completely .. so, I guess it's official ... I'm a geek.

19 posted on 06/16/2011 12:34:27 PM PDT by tx_eggman (Liberalism is only possible in that moment when a man chooses Barabas over Christ.)
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To: proxy_user

One of my profs at Carnegie Mellon relayed a story from the space shuttle program (well, several stories, but this one is germane) — all systems on board had to be heavily redundant, so they installed four identical copies of the control software.

Of course, when the first one fails and rolls over to the second identical copy, what do you expect it’s going to do with the same bad data? And the third, and the fourth?

An unrelated story had do do with the mechanical folks trying to figure out how much the software weighed...


20 posted on 06/16/2011 12:36:42 PM PDT by kevkrom (Imagine if the media spent 1/10 the effort vetting Obama as they've used against Palin.)
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