If I am going to fall on my sword it won’t be over some stupid bagel. What ever happened to just leaving when you feel put out or the service is bad? I just don’t understand the control freak mentality. I saw a similar situation on a plane one not over bagels but over seats. The older lady ended up getting escorted off the plane.
Exactly - the phrase "pick your battles" comes to mind. People have lost all sense of perspective.
My understanding from a friend who works in NYC is that the hired help at many Starbucks ‘stores’ in the city is dumber than a box of rocks.
My friend, who is from another city originally, said she was stunned when moving to NY and finding out that it is not what you’d expect — the hustle bustle and efficiency you’d think exists in a world class city (?) ain’t what it used to be — baristas often have the ‘manana syndrome’ and feel no need to hurry or accommodate.
I’ll bet in this scenario the employees got real snippy with the bagel requester and she verbally ripped into them. If that’s all there was to it, I’d have been on her side.