I wasn’t going to post this but...my wife and I used to own 4 Pizza restaurants. We had several customers that our drivers, even the one AA delivery guy, would not deliver to. You can guess which customers those were, right?
Finally, after getting yelled at and threatened by two of those customers, I paid the drivers out of pocket. But, I took them off of my mailing list, which is where I gave the discount coupons. Soon afterward, they no longer called us. I guess they drove to Caesar’s. {yuk}
I delivered pizzas in a gas guzzling 1976 F250 Ford pick up truck in two different states, tips were where the bulk of my money came from and I liked them very much, but I always saw my job as delivering the pizzas to the customers and I tried to avoid any association with an address as to whether they tipped me or not, or even if they were very generous or were not at all generous, I tried to encourage other drivers to do the same because they would sometimes slip into that negative trap of forgetting what their mission was, which was delivering pizzas, not determining preferred customer status.