I’ve been dealing with UPS since the late 90s, usually from Amazon or other online retailers. The only problem I ever had was indeed of my own making when I fat-fingered in my own address.
The drivers around here are very professional and considerate and near as I can tell, don’t have any time for trouble.
I hope you’re having a good retirement.
Thank you! I am enjoying retirement, looking forward to spring so I can get out on the golf course.
The delivery driver is so important in making the system work. The better we do our jobs, which includes catching customers mistakes at the point of pickup, the better our service is on a whole. Service is key. One of the things we have to contend with in winter is the weather. Bad weather can cause more delays and service failures than anything else on time sensitive deliveries.