Yes, and that is a completely different business plan. I would expect special orders in a reastaurant like you have described because every order is a special order. But special orders in a fixed menu restaurant is a PITA. We will try to acccommodate, but we don't like doing it.
If the business does not acquiesce to the request - another restaurant will gladly do it and have a new, happy customer.
High maintenance customers are generally money losers in all but the most overpriced, trendy restaurants that exist primarily to serve the powerbrokers and beautiful people, and their groupies. In my experience, many special order customers also complain the most, tip the least, and hang on to the table while others are waiting as if they rented it for the night. I wished they would take their business someplace else, but for some reason they kept coming back.
Don't tell me my business. I know it well. Staff always appreciates it when I throw out a hideous customer who abuses staff. Reaps great rewards in the long run from the good employees.
Remember this all started with your view that someone should not order a Cobb salad if they do not like avocados.
I disagreed.
I brought fourth my allergy (I have sent back 100+ burgers for mayo)...your response - 'stop eating at fast food restaurants.'
WYF do you know about this business anyway? You've eaten in a restaurant? Good.
How many have you run?
A) Zero
B) One
C) Two
My gurss is your an ‘A’ kind of guy with a F- attitude.
I'd kick your ass out of my place and hear the employees cheer.
86 is forever in my book