You need to stop eating at fast food restaurants, which in my experience are the only places that dictate the condiments that go on the burger. In most real restaurants, where people sit at a table and order off a menu presented by waitstaff, burgers do not come preloaded with mustard, mayo, or ketchup. If they do and you find that objectionable, then find someplace else to eat.
Wait staff need to do their job. Their job is to TAKE ORDERS and see that the food is delivered as ordered.
No, their job is take orders FROM THE MENU and see that the food is delivered as ordered. They are not required to reinvent the menu to accommodate every taste, desire, and food allegy.
This is pure BS.
I have worked in restaurants from the age of 12 (family business) and have managed multiple restaurants and bars.
Wait staff takes orders for food - the menu is a starting point.
Have you never eaten in a restaurant that does not have a menu? They ask you what you would like and you tell them.
I have fired many wait staff who refuse to comply with the wishes of the customer. Make the customer happy and they come back. I never allow staff to run-off my customers.
NEVER, EVER tell me I can't modify what's on the menu to suit my tastes and needs.
Don't tell another poster not to order a Cobb salad because you don't think they should ask the restaurant to 'hold the avocado.' If the business does not acquiesce to the request - another restaurant will gladly do it and have a new, happy customer.
BTW, I do not eat fast food - ever order a burger in Canada?
It's a job I couldn't do. There ware way to many prima donna, the world owes me everything people, who go out to eat.
I would last 30 minutes as a waiter.
oh brother... if i'm at Denny's and i want a grilled cheese sandwich, w/o the slice of tomato that comes in a Denny's grilled cheese, i ought to be able to order that and get it that way... if i say i want the salad, but no croutons, i ought to be able to get it that way... on occasion when something is alread mixed in before it's plated, such as spaghetti sauce that has onions in it, it's understandable that they cannot leave out the onions, but other than that, a person should be able to order a burger and have something taken out or something added, like a peppercini, or extra cheese--something other than how it is listed on the menu... ask the owner what he or she thinks...
we eat out all of the time... high-end restaurants to coffee shops to take-out and fastfood... we typically receive very good service... we are kind, polite, friendly, waiters and waitresses always tell us how well-behaved our kids are... when we request something special, we tend to get it without incident... most even go out of their way for us w/o our asking... we tip generously... i have a hard time trying to come up with a ghastly eating-out experience... one time we received very slow service at a restaurant that was having a grand opening... that was understandable... the other one i can think of is when a new restaurant opened and the head chef walked off the job leaving the kitchen in disarray... poor service, poor food... we were not charged even though we didn't say anything about it...
Totally disagree. I almost never order an entree without some modification. I don't do that to be a jerk but I'm not going to let anybody else decide what kind of side dishes should go with my porterhouse or my roast chicken. SO instead of say mashed potato and corn, I might elect to have two sides of broccoli or a side of broccoli and a side of butternut squash. In over 20 years of going to restaurants on a regular basis, I almost never have a problem getting the sides I prefer. And if I want my steak with or without mushrooms and onions on top, I should be able to decide that as well.
Now in a fast food joint like McDonalds or Taco Bell where speed is key, I can see where that kind of accommodation would gum up the works. But in a sit-down restaurant where you are going to be paying upwards of $25 per person, you ought to be able to expect a higher level of service and get the food the way you want it. (That's why you tip in sit-down restaurants but not at McDonalds and Taco Bell.)