I cannot imagine that anybody would do such a thing! If the facts are as this article reports them, this is absolutely inexcusable. I don’t blame her for being angry. What could be more unprofessional, infuriating, unpardonable—unnecessary(!)—and downright mean???
SB ... you make a good point[s].
But in actuality, this is not uncommon in the ‘hood.
In everyday conversation it’s f-this-f-that. Then the N-word is used so loosely, one would think it has no historical context.
I’m not defending the clerk [did anyone consider the clerk that wrote the note was a different clerk, different shift, than the one from the day before?] ...nor as you term unprofessional-ism.
Should it be that this station is located in an ethnic neighborhood, then the language used is not far from the truth.
You or I might not like “mean”. But that’s the way it is.
It’s not pretty. It’s there. And it’s in your face.