I think if you buy on the Small Business side, you get a little bit better service.
I think if you buy on the Small Business side, you get a little bit better service.My experience is servers get better support than workstations.
Server support is in the US (or seems to be) and they are qualified techs. Workstation support is in India and they are reading a script. I worked with one of the workstation people and I tried to advance them a few pages on their script because I knew where they were headed but it was like trying to teach a turtle to hop like a frog. It just wasn't happening.