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To: JustAmy
Well, I sure hope your future Amtrak experiences go much better than your last one. What a nightmare!

I wonder if they will tell me the truth.

LOL. Probably not. But, I get the feeling that they just don't care much. It is what it is and I guess you can get upset about it or not, it isn't going to matter to them and it sure isn't going to make the trains run on time.

You are probably right about more changes to our flight schedule. A two minute plane change is not possible. But what really irritates me is that they don't even ASK if they can switch our flight. I liked our itinerary as I had it worked out, they confirmed those flights....now they are moving us to different flights. It would be like us telling our customers, "yeah, we know you ordered that pose, and we know we agreed, but then we decided to give you this pose instead. It works out better for us, so deal with it." That would really go over well, wouldn't it? LOL. I am trying to keeping LOLing over this, but it ain't easy.

Oh, well, there are bigger problems in the world. This is a minor inconvenience. We'll deal with it. :-)

284 posted on 05/06/2008 10:55:44 AM PDT by Mama_Bear (My heroes wear camouflage!)
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To: Mama_Bear
This is a minor inconvenience."

It may be an inconvenience but We, the consumer, have schedules. If they leave you in an airport for an extra 24 hours because they've canceled flights, it screws up the rest of your itinerary. It is then more than an inconvenience.

I hope you let them know what you think of this way of doing business.
286 posted on 05/06/2008 11:03:20 AM PDT by JustAmy (I wear red every Friday, but I support our Military everyday!!)
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