The cafe is owned and operated by a separate entity. Not affiliated with the zoo. Therefore they don't have to follow zoo procedures. Considering it was dark and two gangsta looking like people high on drugs and alcohol come bashing on my door while I'm counting out my cash drawer, I wouldn't let them in either.
I also want to point out that the DBros said they were attacked by a lion. There's quite a difference between a lion and a tiger. The keepers probably counted four lions and said, they're crazy, all the lions are counted for. Since they were probably taunting the lions too, they couldn't tell which was which. Alcohol and drugs tend to cloud one's judgment that's for sure.
We still don't know why, where or how anything really happened. All the facts haven't been revealed. Like I keep saying....stay tuned.
Regardless of whom the cafe employees were employed by, the zoo still has HUGE liability for the way they handled the emergency.
And it was in fact zoo dispatch that discounted the brothers’ story in the 911 call:
“”Zoo dispatch now say there are 2 males who the zoo thinks they are 800 (crazy) and making something up // but one is in fact bleeding from the back of the head.”
(I don’t know if I would have let them in the cafe either. And I certainly would not advise my daughter or son to do it.)