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To: Swordmaker
Seems like the employees are in "Dell Hell" as well. Imagine trying to deal with these 67-year-old crochet club members over the phone who squawk that they "don't know what memory is."

Just poke a stick in my eye and get it over with.

8 posted on 05/16/2007 9:15:26 PM PDT by SamAdams76 (I am 74 days away from outliving Curt Hennig (whoever he is))
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To: SamAdams76

Most people still call their PCs Hard Drives or CPUs. I gave up a long time ago correcting them and just assume they don’t know anything. Even going through Public schooling I still got out of the few computer classes that the End User had certain responsibilities and concepts to understand. It just blows mind that an End User will consider changing their background as one of those rocket science techie thingys.


12 posted on 05/17/2007 12:59:27 AM PDT by neb52
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To: SamAdams76

Bull feathers. Nothing wrong with being 67 or older than that, AND if they would make a decent, reliable machine that ran decent, reliable software perhaps they wouldn’t get so many calls. MY Dell has been mostly good, but the few times I’ve needed help with it, I’ve reached people who don’t speak English and I’m convinced don’t even know much about computers—it sounds as though they just have a little routine they check, and if nothing fits, they blow you off.

ONE of those times I finally called the Best Buy and the tech they sent to the house found something very minor—was surprised that the Dell CS didn’t think of it. $80 for the house call, but ultimately much less of a hassle. And he spoke English.


14 posted on 05/17/2007 6:47:59 AM PDT by MizSterious (Anonymous sources often means "the voices in my head told me.")
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