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To: Swordmaker
The vast majority of users complaining about Microsoft products are very unhappy, deeply unsatisfied customers...

My point exactly. They are deeply dissatisfied (for good reason, in my opinion) yet there are many, many more of them. Apparently, customer satssfaction ain't all it's cracked up to be.

13 posted on 04/10/2007 10:42:22 PM PDT by irv
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To: irv

Don’t confuse marketing with excellence.


27 posted on 04/11/2007 3:25:18 AM PDT by Shimmer128 (My beloved is mine and I am his. Song of Solomon 2:16)
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To: irv
They are deeply dissatisfied (for good reason, in my opinion) yet there are many, many more of them.

Thanks to legal maneuvering that got Microsoft inserted into the government computers at an early stage. Whence goest the government requirements for computing, so goest their contractors, and a large chunk of the business community.

That doesn't mean they have to like it.

28 posted on 04/11/2007 4:39:53 AM PDT by SlowBoat407 (ANWR would look great in pumps.)
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To: irv
They are deeply dissatisfied (for good reason, in my opinion) yet there are many, many more of them.

You underestimate the power of IBM's earlier monopoly, Microsoft's later monopoly, and market inertia.

38 posted on 04/11/2007 10:09:55 AM PDT by antiRepublicrat
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