[Centurion2000]

Sanchez said. "The manager didn't respond when I told her about it. She said, 'We told our employees not to get involved so they won't get hurt.' "

I guess human decency never factored into their decisions.

[Bob J]

The manager did what he/she should have done, summon security whose job it is to handle situations like this. Not the employees and I don't condemn bystanders for not getting involved with four "bangers" whaling on someone either.

Call security ASAP, take notes, testify. Period.