That's true, I remember watching last year and wondering who was where.
I will be disconnecting from AOHell sometime tomorrow and won't be back until Thursday if I'm lucky. I've heard horror stories about them billing people for a year or more after their disconnect. I had some twit on the phone reading me all this giberish. I told her to stop reading from the paper and just tell me when my service will end and that I would NOT be billed after that. Of course, they couldn't give me a confirmation number for my cancellation date.
I wish you luck! You can always write them a letter and send a copy to the AG's office.