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I'm back.

This shop is owned by Stanley and his wife. As I was pulling in the girl that works for them that I tried to deal with yesterday was driving away:). When I went in Stanley wasn't there so I talked to his wife.

I told her first I wasn't really all that upset over the saddle not being ready. Having been in business for ourselves all these years, I've learned that finish dates are usually given on the basis of "ideal" circumstances:), and ideal circumstances don't usually happen. It's not right but that's the way it is.

I told her I was more upset about the way I was treated, and went thru the whole episode with her. She apologized very nicely, seemed genuinely sincere, took me back to the work shop to show me the paper work on the saddle so I could be sure what was going on. My saddle has actually been started. It's cut out and tooled, it's just gone to the guy that puts them together. So the 2 week time frame I was given yesterday is probably pretty acurate.

Funny thing, tho while I was back there with Stanley's wife, Stanley came in. His wife started to tell him I was there to find out about when my saddle would be done, and before she could say anything else, HE got nasty and said, I went thru all that with her yesterday, she was here yesterday. I mean you could tell he was mad, thinking I was in there nagging about the saddle being late.

I tried to interrupte him but he was going strong:), finally I said "STANLEY" I'm not gripping about that, and then his wife started in, and we got him shut down and told him what had happened. LOL, then HE apologized. It's kind of funny now. I'm not sure what will be said to the girl when she gets back:), but even Stanley's wife said the girl was being rude yesterday to her, so it wasn't just me.

Anyway, I left feeling better about it, and fairly certain I'll have a saddle in approx. 2 weeks.

Becky