[doodad]

How about this?

http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.mspx

To be honest, for your own good I would contact HP and get a new install disk. They may be free if the machine is not that old. You will need it. If not now, sometime. Do you have the XP firewall on? Personally, I do not like Norton and have a hunch that is the root cause.

[Flifuss]

doodad, you could be right, it may be Norton, najida, try to get to Norton Privacy control, configure (if you have it). If "Turn on Privacy" box is clicked, goto "Custom Level", click "Enable Secure Connections (Https).

I have an older version of Norton Firewall that has served me well, yours sounds newer, so this may not be of any help.