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To: Knitting A Conundrum; Darksheare; fanfan
Actually, in my experience, they don't usually...they just wallow around in what do I do now? And try to find someone who knows what to do...and then give you the wrong information. The IRS is known for this tactic in particular....

Or send you on an infinite loop between different offices!!

1,314 posted on 02/05/2006 5:20:18 PM PST by Irish_Thatcherite (~~~A vote for Bertie Ahern is a vote for Gerry Adams!~~~)
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To: Irish_Thatcherite; Knitting A Conundrum; fanfan

"I will forward you to [department name] now."

[on hold for ten minutes]

"I am sorry, but you really want {department name]"

[on hold again]

"Oh, that's actually [department name] that does that."

[on holdfor half an hour]

(Choose A or B)

A: "We're sorry, but there isn't anyone in today. Can you call back another day?"

B: "Our department doesn't do that. Can you hold?" [minor pause. Back on phone with first department, go back to top.]


1,319 posted on 02/05/2006 5:30:24 PM PST by Darksheare (Aim low! They got knees!)
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To: Irish_Thatcherite

The ultimate in I don't know what to do next is to send you to someone else who may not know what to do, and so on and so forth...but each time, the person is relieved that they don't have to deal with you any more (or they may even think they have done a good deed, passing you on to someone they think might help you!)


1,322 posted on 02/05/2006 5:35:17 PM PST by Knitting A Conundrum (Act Justly, Love Mercy, and Walk Humbly With God Micah 6:8)
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To: Irish_Thatcherite; Knitting A Conundrum; Darksheare; fanfan
Actually, in my experience, they don't usually...they just wallow around in what do I do now? And try to find someone who knows what to do...and then give you the wrong information. The IRS is known for this tactic in particular....

Or send you on an infinite loop between different offices!!

*in low voice* Excellent...

1,334 posted on 02/05/2006 8:05:01 PM PST by tuliptree76
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