[Extremely Extreme Extremist]

"Except for manufacturing problems, we do not accept product exchange, return or refund," so if you don't like the rules, that's tough.

You can exchange CDs - tell the employee that the CD is defective and you want to exchange it for another artist at the same or greater price.

You just can't outright return opened CDs (or DVDs) per copyright laws.

[RJL]

You just can't outright return opened CDs (or DVDs) per copyright laws.

Is this literally true? I find it hard to believe that federal law prohibits one from returning an opened CD or DVD.