Heh heh...
People who think they know it all are very annoying to those of us that do...
;-)
Ha!
Well...I'm back from that clerical test thingie. I think I did OK, but only OK. The spelling part was easy, and the pattern test wasn't too bad, though I didn't quite finish (it was a three minute speed portion), but some of the other stuff...ech. A lot of it was stuff like "It's best to treat an angry customer with _____." And then the answers were stuff like a) sympathy, b) authority, c) concern, and I can't remember what else. And then there were questions dealing with being an emergency call person...what to ask a person first, and another that had four emergency situations (like a fight, a bank robbery, a guy having a heart attack) and asked which you should handle first.
I did the best I could. Should hear back in a couple of weeks. Hopefully I'm already employed by then anyway, but...