No it is a self defrost...it's called Amana 16 Free O' Frost.
I'm wondering if the defrost drain is stopped up? Or if it's not defrosting? Maybe the defrost timer is broke? There is only a scant amount of water in the actual tray...but there was sheets of ice in the bottom of the freezer where the bags of veggies were.
Dunno....but my cat is defurring.