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Dimensional Door - Freeople Thread 22
Today | Me

Posted on 05/03/2005 8:23:05 PM PDT by Mo1

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To: null and void
Where do you get your tech help in the US or out sourcing?

I have a mac. I don't need tech help.

Nully you really think I have wool over my eyes!:) LOL

Apple Tech Support

David of Tucson AZ (5/18/04):
Sometime during the last three months or so Apple seems to have outsourced or transferred much of its technical support function to a facility or facilities in Bangalore, India. While I think that in and of itself this is deplorably stingy, in light of Steve Jobs' astronomical compensation package, it is not for me to say that they should not be taking actions like this to cut costs, as long as the Indian staff is competent. The problem is, that it is not.

In my experiences dealing with the new telephone tech support reps I have found their role to be little more than time wasters. They are obviously just folks who are set in front of a terminal reading text off of a knowledgebase. I detect no familiarity with either Apple hardware or the Mac OS when I speak with them, and inevitably my tech support issues get bumped up to someone more senior. Before first level support was transferred to India I was often able to get my issues resolved with the first person I spoke with. Now I never do.

Apple's customers have tended to be quite loyal and this significant degradation of support services is quite a blow.

Damage Resulting: LOTS of wasted time having to describe software and hardware problems to people who are not competent to respond constructively.

Andrew of Selah WA (4/20/04): I bought a new dual processor G-4 which came with the promise of 90-day telephone support. As with Adobe, and other companies, I thought that reasonably it would be from first phone call. No, only date of purchase. To answer my one and only question, they wanted $50. After exclusively buying computer after computer from Apple for the past 15 years I feel that this is horrible.

5,041 posted on 07/31/2005 2:31:54 PM PDT by restornu (Now the law is slacked, judgment stiffled: for wicked berates good; so wrong judgment proceedeth)
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To: nicmarlo; Lakeshark
"I've been drinking lots of ginger ale and eating lots of tums....I went and bought prilosec the other day"

I hear "shark fin soup" is good for that.

Hope you're feeling better.

5,042 posted on 07/31/2005 2:33:16 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: Darksheare; null and void
"...and cricket whispering in a dark basement probably."

I have the crickets...amd Nully has the basement.

5,043 posted on 07/31/2005 2:39:22 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: restornu; grannie9; All
That really suxs. Did you pay or tell them to go to hell?



Tennis anyone?

5,044 posted on 07/31/2005 2:41:45 PM PDT by Cardhu
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To: sweetliberty; null and void

Are EITHER of you certain you want the crickets in your basement to be under my control?


5,045 posted on 07/31/2005 2:42:30 PM PDT by Darksheare ("Just because I have a paper heart, doesn't mean tearing it is okay." -The man with the candy face)
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To: sweetliberty; Darksheare; Lakeshark; Borax Queen; null and void

Hi sl!! Any picking on sharky's been WELL deserved!! Don't think I'm interested in any shark fin soup for my stomach....I can only imagine what that would do to it!

I've been taken the prilosec for a few days now, and I'm feeling much better already....hopefully, once the 14 days are past, I won't see the problem recur, because then I'll have to go to see the doc.

But, before that, I will try BQ's recipe for apple cider vinegar.


5,046 posted on 07/31/2005 2:45:31 PM PDT by nicmarlo
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To: sweetliberty
Bad timing. Should we tell her, Nully?

I'm afraid to ask what this means, but I will. LOL

5,047 posted on 07/31/2005 2:47:55 PM PDT by Conservababe
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To: nicmarlo; sweetliberty; Lakeshark; Borax Queen; null and void

Uff.. My coffee is out then.
It'll mug your stomach and then eat its way out.


5,048 posted on 07/31/2005 2:53:47 PM PDT by Darksheare ("Just because I have a paper heart, doesn't mean tearing it is okay." -The man with the candy face)
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To: Darksheare; sweetliberty; Lakeshark; Borax Queen; null and void

Is that what's made your hair stand on end....and done all these weird things to you, then?!!


5,049 posted on 07/31/2005 2:57:18 PM PDT by nicmarlo
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To: nicmarlo; Lakeshark
"Any picking on sharky's been WELL deserved!!"

As always.

Glad you're feeling better.

5,050 posted on 07/31/2005 3:00:22 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: sweetliberty

Me, too; so, you were in Colorado, eh? I miss it...it's the best, most beautiful state....(IMHO)....


5,051 posted on 07/31/2005 3:01:37 PM PDT by nicmarlo
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To: nicmarlo; sweetliberty; Lakeshark; Borax Queen; null and void

I do not know from hence my.. er.. abilities come, but they come from somewhere.
My coffee is one theory.


5,052 posted on 07/31/2005 3:02:46 PM PDT by Darksheare ("Just because I have a paper heart, doesn't mean tearing it is okay." -The man with the candy face)
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To: nicmarlo
"so, you were in Colorado, eh?"

Twice. Went out there on the 1'st to get Tyler. Stayed a few days with Dawn. Went to Kentucky. Came back to Arkansas for most of 3 weeks, then took Tyler back to Colorado. And I have to prepare for court tomorrow on a case I got handed that I haven't had time to become familiar with. I'm tired!

5,053 posted on 07/31/2005 3:05:29 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: sweetliberty; Darksheare
And I have to prepare for court tomorrow on a case I got handed that I haven't had time to become familiar with. I'm tired!

Hear that, darks? She needs some of your coffee!

Warning to SL: drink that and there's no guarantee that keeping you awake is all it'll do....why, just look at how darks acts. : )

5,054 posted on 07/31/2005 3:12:33 PM PDT by nicmarlo
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To: restornu
"it was so dull where I came from"

Dull is good. I can't stand having things going on around me all the time. But it is good that not all people like the same things. If it wasn't for folks like you who actually like *shudder* all that hub bub, the rest of us would never get any peace and quiet because city folks would always be disturbing it.

5,055 posted on 07/31/2005 3:17:33 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: Conservababe; null and void
"I'm afraid to ask what this means, but I will."

Oh, nothing to worry about....too much.

5,056 posted on 07/31/2005 3:24:38 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: nicmarlo; Darksheare
"Hear that, darks? She needs some of your coffee!"

Administered IV.

5,057 posted on 07/31/2005 3:26:32 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: nicmarlo; Mo1; Conservababe; null and void; Borax Queen; Darksheare

Must go get a shower and attempt to regain semi-consciousness for awhile. Back in a bit.


5,058 posted on 07/31/2005 3:33:19 PM PDT by sweetliberty (Never argue with a fool. People might not know the difference.)
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To: sweetliberty

c u later, gator! : )


5,059 posted on 07/31/2005 3:34:39 PM PDT by nicmarlo
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To: nicmarlo; sweetliberty

It will keep her awake.
And then there's... the change.
(Wrong change.)
First there is an adversion to sunlight.
Then there is odd enhancement of sensory perception.
Hearing getting strangely sharper in the higher end of the auditory spectrum.
Then comes the horrific need to FEED..

Oh, sorry, reading the wrong symptom chart.
*cough*



First there is searing gut wrenching "OMG what did I just drink?"
Then there is an unholy surge of dark energy, and your heart races.
And your perceptions of time are oddly altered.
(Side effect of the caffiene overdose I think.)

And then the day suddenly is over, and one is left wondering where is went.


5,060 posted on 07/31/2005 3:37:31 PM PDT by Darksheare ("Just because I have a paper heart, doesn't mean tearing it is okay." -The man with the candy face)
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