That's pretty much right. I just think that a reasonable company would allow me to pay the normal price that it costs to use that amount of minutes.
Basically, I used 1200 minutes and have a 450 minute plan. If you read my previous post, you will see that I thought a friend was in the IN Network, so I didn't realize I was burning up my minutes. The plan that covers 1350 minutes a month costs $79.99. I feel that they should allow me to move up to that plan and pay that price, not charge me $500.
I have a cell phone for two reasons. 1. To use it for long distance calls. 2. In case my truck breaks down in the middle of BFE. I thought getting a cell would be the cheap route, but I could get Onstar ($17/month) and get the $25.00 a month long distance plan that many phone companies offer and come out cheaper than $500 a year--much less, per month!
Yes, you could have, but you didn't. You paid for the plan you thought would be cheaper, and you miscaculated. You did this, not Verizon.
If you somehow convince Verizon to bump you up to the higher minute plan and make it retroactive, they'll be doing it soley fo customer relations, in other words, to keep you as a customer. It is not their obligation to do so, rather it is yours to pay the amount of charges you incurred based upon the contract you agreed to.