Ok, I don't like that woman in charge.
I don't either... hate to use a tired cliche, but she definitely doesn't "think outside of the box" for some reason. Ha! Jack just upstaged her and saved the day so far...
So far this show is pretty politically incorrect... I like it.
She was on the USA TV version of "Le Femme Nikita".
Her name is Alberta Wilson.
http://us.imdb.com/name/nm0914491/
The love interest is Kim Raver.
http://us.imdb.com/name/nm0914491/