My wife works in retail, at a store with a mail center. About six months ago, a guy came up to the front counter brandishing a gun. He said he wanted to mail it. It scared the sales girls half to death. The store manager ordered him to leave, which he did. Then she ordered the sales girls not to call the police. Did SHE handle this situation responsibly?
No they should have mailed the gun. The store manager for no good reason turned away business.