Did I miss a link somewhere? If things are slow at work tonight, I might pay a visit.
Things were slow last night, because the help line's call director flaked out last night. I got a call on our secret hotline about 2:30, from a tech who told me our main number hadn't been working for two hours. Sure enough, that number just rang, with no phone tree coming up, and none of our phones ringing. Telecom rebooted it within a couple of minutes of me calling them.
[sigh]It was nice while it lasted. Some times things are really that slow. Two hours of freepin' while eating chocolate ice cream surplus from last week's "National Customer Service Week".