They did her a favor.
Lol ain’t that the truth. I learned the hard way NOT to eat there when put for an evening. Evening usually got cut short . Back in the day I could handle it, but as I got older, nope- no w ay!
Figured it had to be Miami. Had a similar thing happen when we tried to eat at a Burger King the day before leaving on a cruise. We were not denied service though. We were shocked and started to wonder about the neighborhood. We do know how to count in Spanish. Between that and pointing, they figured it out. We made minimal effort and were kind about it and got served. There has to be more to the story.
I was in Puerto Rico for 33 days straight on a project and a couple of other workers used to stop at Burger King. If you tried to order in English they would act like they had no idea what you were saying. If you at least made an attempt at Spanish, they would help you and lo and behold they would start speaking English.