[Harmless Teddy Bear]

It probably tells you to put it in a queue for someone who might speak the language or that unless you get certain information to disconnect.

Many years ago I worked at a call center as a bilingual operator. Even through I was only suppose to get Spanish language calls I got calls in every language under the sun. Some were actually people who spoke English with an accent. Got a lot of calls from people in N'Orleans.

There was a child here in the US who called 911 because his mommy wouldn't wake up and the dispatcher was screaming at him to not waste her time.

Calling Emergency can be a crap shoot. Usually they are great. But sometimes you come up with someone who really should not be in that job.

[ProtectOurFreedom]

Thanks for the insights.