Wal-Mart is not as responsive as Amazon. Not terrible but not as slick and efficient. If it isn’t user friendly I would go to Amazon, fast and dependable, even thought I do order online from Wal-Mart. It frustrates me that I seek to order online and pick up at my Wal-Mart store only to find the item won’t be available for several days. But when I added to the cart it said it was available for pick up at my store. I had to return a wedding gift I ordered and get something else when I realized too late it would not be there in time. Now I double check before submitting orders.
I order Walmart food for delivery to my elderly mother in another state. Usually there’s no problem, but the other week I got a bunch of emails saying my money would be refunded and the order cancelled. One email for each cancelled item and no other explanation.
I called up, and long story short, they have a short time for pick up at the distribution center and if the product isn’t there on time, they cancel the order. Wha??? I would have waited. They should have sent me an email letting me know what was up and asking if I were willing to wait.
Anyway, I had to order the groceries again; this time they were delivered as scheduled.