[Garth Tater]

1.) If you have backed up your data files - set up a clean system from scratch, install your original programs and then restore your data files. I'm guessing this is not an option or you wouldn't be here asking for help...

2.) No backed up data files? Call around to a couple of computer shops and see if they will look at your system(s) on the cheap. They probably won't be able to help you since the ransomware has most likely encrypted your datafiles and they won't be recoverable but at least you will know where you stand. Start over from scratch, re-enter what data you can and make sure you always, always, always have at least 3 levels of data backup.

3.) As a last possibility, negotiate a price you can pay with the bastards that stole your data. If you can take the time (weeks?) keep in touch with them and offer them what you can and they may eventually decide to accept your offer. Big risk in this though, since they can, and probably will, take your money and not give you the code you need to decrypt your data.

As soon as you get this problem behind you go about looking for a little donated assistance from a local computer professional. It is almost impossible to adequately protect your systems these days without professional guidance.

[PreciousLiberty]

“3.) As a last possibility, negotiate a price you can pay with the bastards that stole your data. If you can take the time (weeks?) keep in touch with them and offer them what you can and they may eventually decide to accept your offer.”

I’m not sure about this version, but some ransomware has hard deadlines - if you don’t pay up the key is automatically deleted. There’s not a lot of incentive for the bad guys to wait around...