Automated ordering will reduce service times and reduce order errors for all businesses. Businesses that want to stand out will shift some of the employees to improving store conditions. If they’d had an electronic order system at Cook Out Hamburgers, where I was directed by my son the other night, the young lady who got our order wrong could have been mopping up the spilled milkshake that sat on the floor for 15 minutes.
I guess what they could do is the very modern Automat service that we had over 30 years ago in my college dorm.... put the burgers and fries, etc into little glass/plastic cubbies and have a microwave set up next to it. Easy Peasy!
and tastes so barfy too!