At least one of your statements is directly refuted in one of the articles: i.e. that "he only offered to show his passport on a later call..."
The article stated that the call to Avis National Office was while he was in the Avis Rental Office.
How many other "facts" are you serving up that are false or are poorly read between the lines?
You’re flat out lying.
I never said he made the call after he left the office.
I said he made the call “later” which is correct, he made the call
1) after agent correctly requesting a passport per her training and company policy
2) after manager explained the agent was correct in doing so
3) after the customer had tried to bully them into taking just the license anyway.
4) after the office decided not to rent to him because of his rude response to a valid request for documents.