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To: matthew fuller

I already changed my password/bank info. Did not do it from my home computer. Federal Credit Union - they were great in helping me. Have nothing else on the home computer re: passwords except for email. Can I restore to an earlier date from yesterday? How did they know my license number?


41 posted on 02/25/2015 6:30:11 AM PST by GYPSY286 (Politicians must USE their heads or Americans will LOSE their heads.)
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To: GYPSY286

It’s the same license number for everyone using that SKU of Win 7.


45 posted on 02/25/2015 6:38:09 AM PST by Alas Babylon! (As we say in the Air Force, "You know you're over the target when you start getting flak!")
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To: GYPSY286
"To prove they were legit, they had me start my computer and prompted me through a series of commands to bring up my specific Windows license number. "

I am guessing that this action is when they got your license number, and I don't know exactly how.

49 posted on 02/25/2015 6:43:43 AM PST by matthew fuller (Kill Obamacare, Common Care, and muslim terrorists!)
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To: GYPSY286
Can I restore to an earlier date from yesterday?

Malware can easily corrupt the restore. Don't try to fix it using common tools. They already know about those and work around most. The first thing to do is disconnect from the internet and leave it disconnected until it is clean or rebuilt. Next use autoruns to shut off all the oddball startup programs (you'll have to use a usb stick). At that point you can try to update / repair using normal tools (e.g. restore from a backup)

52 posted on 02/25/2015 6:51:13 AM PST by palmer (Free is when you don't have to pay for nothing. Or do nothing. We want Obamanet.)
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